Our Business Plan is a key strategic document which sets out our vision and objectives, and how we will deliver on these. It provides a comprehensive overview of Shettleston Housing Association (SHA) and the environment in which we operate and articulates the strategic direction and ambition of the organisation for the three years of the Plan.
In preparing the Plan we have had regard to the Scottish Housing Regulator’s Recommended Practice for Business Planning and the Regulatory Standards of Governance and Financial Management. This plan has been prepared with a range of Board and staff input. Regard has also been had to tenant and other service user feedback.
The aim is to have a Business Plan that is owned by the Board and staff team and which reflects the needs and aspirations of our customers and key stakeholders. By establishing clear, widely understood, aims the Plan should integrate the work of Board and staff members, linking with all other plans and processes, to ensure a common direction and focus throughout the organisation.