Information about how we perform as an organisation, and how well we deliver our functions and services.
Annual Report | Click here |
ARC report to tenants | Click here |
Performance Standards/indicators | KPIs for 2022/2023 – Click here |
Benchmarking information | Click here |
Complaints policy, guidance and forms | Click here |
Complaints reports or equivalent to show how complaints are handled and influence service delivery (aggregate reports rather than individual outcomes). | Click here |
Helen McGregor House
65 Pettigrew Street
GLASGOW, G32 7XR
Mon – Fri: 9:00 am – 5:00 pm
Closed between 1:00 pm – 2:00 pm
Shettleston Housing Association Ltd is a registered Scottish Charity, no. SC036687. Registered with the Scottish Housing Regulator under the Housing (Scotland) Act 2010, No. 183. Registered under the Co-operative and Community Benefits Act 2014, no. SP1884RS. Property Factor Registered, no. PF000226. Authorised by the Financial Conduct Authority, No. FRN730115. Letting Agent Registration number, LARN1907017. VAT Number GB873630609.
East End Housing Development Company Limited, is a registered company in Scotland, No. SC293302, and is a wholly-owned subsidiary of Shettleston Housing Association Limited. Scottish Landlord Registration number 305091/260/27591.