Introduction
Shettleston Housing Association aims to provide excellent and customer-focussed repairs and maintenance services to our tenants. Our tenancy agreement details the range of repairs the Association is responsible for, which are funded through rental income. The tenancy
agreement also sets out tenants’ responsibilities to look after the home and to pay for items that are the result of their damage or misuse, beyond “fair wear and tear”.
Tenant-related repair work has become an increasingly large element of our maintenance expenditure in recent years, putting pressure on the overall budget and potentially delaying the carrying out of works to other tenant’s homes.
The purpose of this policy is to ensure only appropriate repair and maintenance costs are being met by the Association and to minimise the impact on the Association’s rental income from the cost of repairs and maintenance works that are the responsibility of tenants or former tenants.
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Helen McGregor House
65 Pettigrew Street
GLASGOW, G32 7XR
Opening Hours:
Mon – Fri: 9:00 am – 5:00 pm
Closed between 1:00 pm – 2:00 pm
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About us
Shettleston Housing Association Ltd is a registered Scottish Charity, no. SC036687. Registered with the Scottish Housing Regulator under the Housing (Scotland) Act 2010, No. 183. Registered under the Co-operative and Community Benefits Act 2014, no. SP1884RS. Property Factor Registered, no. PF000226. Authorised by the Financial Conduct Authority, No. FRN730115. Letting Agent Registration number, LARN1907017. VAT Number GB873630609.
East End Housing Development Company Limited, is a registered company in Scotland, No. SC293302, and is a wholly-owned subsidiary of Shettleston Housing Association Limited. Scottish Landlord Registration number 305091/260/27591.
