Annual Performance
Report 2025
Each year we report on how we have delivered against the standards and outcomes set down in the Scottish Government's Tenant Charter. The report shows how we performed and compares our results against that of other social landlords in Scotland. Read the report
Real help. Real people. Miss D was shocked to see her energy direct debit rise to £180. After discovering her bills were based on over a year of estimated readings, we got this sorted with accurate readings. Book an appointment with our Energy Advisor The way that you
pay is changing
From 31st December your Allpay Card will no longer work. Instead, you can use your debit or credit card to pay online, over the phone or in-person at our office. Read more about the changes
Real help. Real people. Following a heart attack, Mrs P discovered her meter had been capped. We acted immediately to help Mrs P with a warm home - and for the first time in 9 years, a hot bath! Book an appointment with our Energy Advisor keyboard_arrow_left keyboard_arrow_right

We are investing more than £15 million in our homes over the next five years

News and Publications

The latest news and activities in and around Shettleston.

Homes that we
provide for social housing
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Repairs completed
right first time
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Average time to
complete emergency repairs
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Tenant satisfaction
with landlord service
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Helen McGregor House
65 Pettigrew Street
GLASGOW, G32 7XR

Opening Hours:

Mon – Thurs: 9:00 am – 5:00 pm

Fri: 9:00 am – 4:00 pm

Please note that all calls are recorded for training and monitoring purposes.

About us

Shettleston Housing Association Ltd is a registered Scottish Charity, no. SC036687. Registered with the Scottish Housing Regulator under the Housing (Scotland) Act 2010, No. 183. Registered under the Co-operative and Community Benefits Act 2014, no. SP1884RS. Property Factor Registered, no. PF000226. Authorised by the Financial Conduct Authority, No. FRN730115. Letting Agent Registration number, LARN1907017. VAT Number GB873630609.


East End Housing Development Company Limited, is a registered company in Scotland, No. SC293302, and is a wholly-owned subsidiary of Shettleston Housing Association Limited. Scottish Landlord Registration number 305091/260/27591.

Shettleston Housing Association Ltd © 2026. All Rights Reserved.

We are in the process of changing systems

Our team are still on hand to answer any queries or concerns. 

However, our team only have limited access to information while our system changeover takes place. As a result, unless your query is urgent, you may be asked to call back at another time. 

If you are applying for a home, our waiting list is currently closed but will re-open soon.

Glasgow Fair Weekend

Our office is closed Friday, 18th July and
Monday, 21st July for Glasgow Fair weekend.

We will re-open at 9 am on Tuesday, 22nd July.

For any urgent repairs, please call 0808 202 6565.